Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Helping the Next Store Owner Scale Higher
ZahAfrica provides practical solutions that help e-commerce businesses operate efficiently, serve customers better and grow.
What We Do
E-commerce Solutions Built Around Your Business
We provide practical e-commerce support and growth solutions that help businesses operate efficiently, serve customers better, and build stronger foundations for growth.
Call Support
Professional phone support that helps your customers get timely answers, resolve issues, and receive a positive experience at every interaction.
Starting Rate
$5 / hour
What's Included
- Customer Support
- Customer Inquiry Resolution
- Order & Product Support
- Complaint Handling
- Customer Follow-Up
- CRM Management
- Customer Satisfaction
Live Chat
Real-time customer assistance that keeps conversations moving, answers questions quickly, and helps turn visitors into satisfied customers.
Starting Rate
$5 / hour
What's Included
- Customer Support
- Live Chat Management
- Customer Inquiry Resolution
- Order & Product Support
- Complaint Handling
- Helpdesk & Ticket Management
- Chat Documentation
- Customer Satisfaction
Email Support
Reliable email support for managing customer enquiries throughout the buying and post-purchase journey.
Starting Rate
$5 / hour
What's Included
- Customer Enquiries
- Order Management
- Order Updates
- Returns & Refund Management
- Complaint Handling
- Customer Follow-Up
- Helpdesk & Ticket Management
- Customer Satisfaction
Shopify Expert
From store setup and product management to optimization and ongoing support, we help Shopify businesses run smoothly and sell more effectively.
Starting Rate
$5 / hour
What's Included
- Shopify Store Setup
- Theme Customization
- Product Listing & Management
- Shopify Store Optimization
- Collection & Navigation Setup
- Payment & Shipping Configuration
- App Integration
- Order Management
- Store Maintenance
- Conversion Rate Optimization
Media Buying
We plan, manage, and optimize paid advertising campaigns to help e-commerce brands reach the right customers and maximize their marketing investment.
Starting Rate
$8 / hour
What's Included
- Campaign Setup
- Audience Research
- Ad Campaign Management
- Creative & Ad Testing
- Performance Monitoring
- Campaign Optimization
- Budget Management
- Conversion Tracking
Supplier Management
We help businesses manage supplier relationships, sourcing, and procurement processes to keep their products moving efficiently from supplier to customer.
Starting Rate
$5 / hour
What's Included
- Supplier Sourcing
- Supplier Communication
- Price & Cost Negotiation
- Order Management
- Supplier Relationship Management
- Product Sourcing
- Inventory Coordination
- Purchase Order Management
- Quality Control
- Shipping & Logistics Coordination
Not Sure Which Service You Need?
Tell us about your business, your current challenges, and what you're trying to achieve. We'll help you identify the right solution for your needs.
Talk to ZahAfrica